Terms of Service
Covers account creation, game rules, prohibited conduct, and account closure. Consistent across all 1xx pages and updated when policy changes.
LEGAL REFERENCE
1xx - Our Legal Commitment to You
1xx operates with clear terms that protect your account and your funds. We've built our legal structure around Pakistan's gaming landscape, ensuring transparency in how we handle deposits...
Account ProtectionTransparent TermsDispute ResolutionData Security
Terms That Govern Your Play
1xx operates in supported regions where local law permits gaming activity. Your account is subject to our standard terms of service, which cover account creation, deposit and withdrawal procedures, game rules, and prohibited conduct. We maintain clear policies on account closure, fund recovery, and dispute handling. All transactions through JazzCash, Easypaisa, SadaPay and Raast are processed according to each payment partner's terms
and our settlement agreements. You retain full ownership of funds in your account balance and can request withdrawal at any time, subject to verification and processing timelines outlined in our withdrawal policy.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
LEGAL SUPPORT
Get Help With Policy Questions
Team online
Email Support
Send policy questions to our legal team at [email protected]. We respond to account-related legal inquiries within 24 hours during business days.
Live Chat
Chat with our support team directly from your account dashboard. Available during peak hours to clarify terms, account restrictions, or dispute procedures.
Account Settings
Review your account terms, linked payment methods, and closure options anytime in your settings panel. Changes take effect immediately or within the stated timeframe.
TRUST SIGNALS
Why Our Legal Terms Matter
Verified Payment Partners
We partner directly with JazzCash, Easypaisa, SadaPay and Raast. Each deposit and withdrawal is processed through verified channels with real-time confirmation.
Account Verification
Every account goes through identity and payment verification before first withdrawal. This protects your funds and ensures compliance with local requirements.
Transparent Fees
Our deposit and withdrawal fees are listed upfront in your account. No hidden charges appear after you commit to a transaction.
Dispute Resolution
If a transaction goes wrong, we investigate within 48 hours and provide a resolution or escalation path. Your account balance is never at risk during review.
Data Protection
Your personal and payment data is encrypted and stored securely. We do not share your information with third parties outside our payment and compliance partners.
Account Closure
You can close your account anytime through settings. Any remaining balance is returned to your linked payment method within the stated processing window.
CONSISTENCY CHECK
How Our Legal Pages Align
Privacy Policy
Details how we collect, store and protect your personal data. Aligned with data protection standards and payment partner requirements.
Payment Terms
Specifies deposit and withdrawal procedures, fees, processing times and payment partner policies. Matches what you see in your account chip row.
Dispute Policy
Outlines how we handle transaction disputes, account issues and complaints. Provides clear escalation paths and resolution timelines.
Account Security
Explains password requirements, two-factor authentication options, and what to do if your account is compromised. Updated as security practices evolve.
Responsible Conduct
Sets expectations for fair play, prohibited betting patterns and account restrictions. Enforced consistently across all game types and markets.
Jurisdiction Notice
Clarifies that 1xx operates in supported regions where local law permits. Access may vary by location; check your region's status before registering.
PLATFORM PILLARS
What Defines Our Legal Approach
Instant Verification
Your account is verified in minutes, not days. We confirm...
Real Withdrawal Times
Withdrawals to JazzCash, Easypaisa, SadaPay and Raast clear within 1-4...
Balance Transparency
Your account balance updates in real time. Every deposit, withdrawal...
Multi-Device Access
Your account works on desktop, mobile web and our app...
Clear Game Rules
Every game displays its rules, payout structure and house edge...
Support Availability
Our legal and support team is reachable via email and...
Legal Questions Answered
You can close your account anytime through your settings. Any remaining balance is returned to your linked payment method within 3-5 business days. Closed accounts cannot be reopened; you'll need to create a new account if you return.
Your data is encrypted and stored on secure servers. We share information only with payment partners and compliance authorities where required by law. You can request a data export or deletion through your account settings.
Contact our support team with your transaction ID. We investigate within 24 hours and either confirm the deposit or initiate a refund to your payment method. Most issues resolve within 48 hours.
Withdrawal limits depend on your account verification level and payment method. Standard accounts can withdraw up to your available balance. Higher limits unlock after additional verification steps.
We prohibit account sharing, bonus abuse, collusion with other players, and use of automated tools. Violations result in account suspension and forfeiture of winnings. Our terms detail all prohibited conduct.
If you believe a game result is incorrect, contact support with your game ID and timestamp. We review the game log and provide a resolution within 48 hours. Disputes are handled independently of your account balance.
1xx operates in supported regions where local law permits. Check our regional availability page or contact support to confirm access in your location. Some features may vary by region.